INTRODUCTION

These General Terms and Conditions of Use (hereinafter referred to as Terms of Use) govern access to and use of the website and the online store kiteclub.gr. Access to and use of the online store, such as browsing and purchasing products, requires full understanding and unconditional acceptance of all the terms and conditions below. If the user disagrees with some or all of the Terms of Use of the online store, he must refrain from using it, otherwise he declares that he has unconditionally accepted all the terms and conditions of its operation.

BUSINESS IDENTITY

kiteclub.gr is the website and online store for displaying and selling products via the Internet of the company named KARAVELA DIM. ANGELIKI THEOFANO, with VAT number 104196164, located at 22 Veikou Street, Koukaki, Athens, with postal code 11742, with operating email address kiteclub.gr, contact email address sales@kiteclub.gr and service phone number +30210-9211944, hereinafter referred to as the Company.

Any natural person who visits the online store or makes use of the services for brevity purposes is herein referred to as User or Consumer or Customer.

TERMS AND CHANGES

The Company reserves the right to unilaterally modify or renew these terms of use, without prior notice, always within the framework of commercial ethics and the limits set by law. It also reserves the right to change the content of the website, such as a price or a photo, without prior notice to the user. Any such change will be notified through the online store website and will be effective from the date of its posting there. It is clarified that any change to these terms of use does not affect orders placed before its effectiveness.

GENERAL PRINCIPLES

KARAVELA DIM. ANGELIKI THEOFANO provides visitors/users of the website www.kiteclub.gr with a rich collection of e-commerce services, in accordance with the provisions of the applicable domestic legislation (P.D. 131/2003) and Community law. The pages of www.kiteclub.gr include advertisements of all kinds. The existing and any new services included in www.kiteclub.gr are subject to these terms of use, unless expressly stated otherwise.

The visitor/user is responsible for accessing the services of www.kiteclub.gr and the relevant access may require the payment of fees to third parties (e.g. internet service providers, internet time charges). The visitor/user is solely responsible for paying the relevant fees. Furthermore, the visitor/user is solely responsible for his/her personal equipment with the necessary technological means that allow him/her to access the services of www.kiteclub.gr

According to Directive 2013/11/EC, which was incorporated in Greece with JMD 70330/2015, the possibility of electronic resolution of consumer disputes through the Alternative Dispute Resolution (ADR) procedure is now provided throughout the European Union. If the customer has the status of a consumer (i.e. a natural person acting outside of his/her professional capacity) and has any problem with a purchase made from our Website, he/she may initiate the ADR procedure through the single pan-EU platform for electronic dispute resolution (ODR platform) available at https://webgate.ec.europa.eu/odr/main/index.cfm?event=main.home.chooseLanguage

MEMBER ACCOUNT

www.kiteclub.gr provides its users with member services, upon acceptance of the terms of use of the website and completion of the registration process for their details. Once the visitor/user has completed the registration process set by www.kiteclub.gr, they will receive confirmation of a personal password and the username that they have set. Members remain solely responsible for all actions carried out under their personal password, username and generally their user account. Members agree to immediately notify KARAVELA DIM. ANGELIKI THEOFANO of any unauthorized use of their account and any actual and/or potential security breach. Members are also solely responsible for the careful use of their account and their formal exit from their account at the end of each use (Logout). KARAVELA DIM. ANGELIKI THEOFANO is not liable for any harm or damage resulting from the inability of members to respect and follow this clause. After the account is created, its deletion is not possible. provides its users with member services, after accepting the terms of use of the website and completing the registration process of their details. After the account is created, its deletion is not possible

COOKIES

KARAVELA DIM. ANGELIKI THEOFANO may use cookies to identify the user. Cookies are small text files that are stored on the hard drive of each user, do not take knowledge of any document or file from the user’s computer and are used only to facilitate the user’s access to specific services, for marketing purposes as well as for statistical purposes, so as to determine the areas in which the services of www.kiteclub.gr are useful or popular. The user can configure their server to not receive cookies, either in general or on a case-by-case basis. In this case, the user cannot further access these services.

GUARANTEE

KARAVELA DIM. ANGELIKI THEOFANO does not provide any guarantee for the quality or suitability of the products sold for any specific purpose, nor does it guarantee the safety and protection of the users of these products. Such guarantees are provided, if provided, only by the manufacturers and the customer must be informed about this from the product packaging. Any telephone information provided by www.kiteclub.gr regarding manufacturer guarantees is made simply for the convenience of the customer and in no case constitutes a guarantee by www.kiteclub.gr

SECURITY

The website www.kiteclub.gr uses the SSL protocol for secure online commercial transactions. In this way, all your personal information, such as your credit card number, name and address, is encrypted so that it cannot be read or changed during transmission over the Internet.

The SSL (Secure Sockets Layer) protocol is currently the global standard on the Internet for authenticating web sites to web users and for encrypting data between web users and web servers. An encrypted SSL communication requires that all information sent between a client and a server be encrypted by the sending software and decrypted by the receiving software, thus protecting personal information during its transfer. In addition, all information sent with the SSL protocol is protected by a mechanism that automatically verifies whether the data has been changed during transfer.

START-STOP SERVICE OPERATION

KARAVELA DIM. ANGELIKI THEOFANO reserves the right to modify and/or temporarily or permanently discontinue part or all of the services of www.kiteclub.gr with or without notice to users/members.

DURATION

The user/member understands and accepts that KARAVELA DIM. ANGELIKI THEOFANO reserves the exclusive right to terminate the use of his/her access codes to its services and/or to discontinue the provision of its content to users/members that it believes have violated the letter and spirit of these terms of use.

ADVERTISING

KARAVELA DIM. ANGELIKI THEOFANO is not responsible for the user/member’s communication with third-party service providers advertised on www.kiteclub.gr and for any commercial transaction that may arise from the relationship between them.

INTELLECTUAL PROPERTY RIGHTS – TRADEMARKS

Except for the expressly mentioned exceptions (intellectual property rights of third parties, partners and entities), all content of www.kiteclub.gr, including images, graphics, photographs, drawings, texts, the services provided and generally all files of this website, constitute intellectual property, registered trademarks and service marks of KARAVELA DIM. ANGELIKI THEOFANO and are protected by the relevant provisions of Greek law, European law and international conventions and treaties. Consequently, none of them may be sold, copied, modified, reproduced, republished or “downloaded”, transmitted or distributed in any way.

The case of the individual storage of a single copy of part of the content on a simple personal computer, for personal and not public or commercial use and without deleting the indication of their origin from www.kiteclub.gr, without affecting in any way the relevant intellectual and industrial property rights. The other products or services mentioned on the electronic pages of this node and bearing the trademarks of the respective organizations, companies, partner organizations, associations or publications, constitute their own intellectual and industrial property and therefore these organizations bear the relevant responsibility.

The user/member understands and accepts that he is not granted the right to reproduce, copy, sell, resell and/or commercially exploit in any way all or part of the content of www.kiteclub.gr

LIMITATION OF LIABILITY

The contents of www.kiteclub.gr are provided “as is” without any warranty expressed or implied in any way.

KARAVELA DIM. ANGELIKI THEOFANO does not guarantee that the pages, services, options and contents will be provided without interruption or without errors. Also KARAVELA DIM. ANGELIKI THEOFANO does not guarantee that it or the servers through which it is made available to users/members do not contain “viruses” or other harmful components. KARAVELA DIM. ANGELIKI THEOFANO does not guarantee in any case the correctness, completeness or availability of the contents, pages, services, options or their results.

‘LINKS’ FROM OTHER SITES

KARAVELA DIM. ANGELIKI THEOFANO does not control the availability, content, privacy policy, quality and completeness of the services of other web sites and pages which refer via “links”, hyperlinks or advertising banners to www.kiteclub.gr. Therefore, for any problem that may arise during their visit/use, the user must contact the respective web sites and pages directly, which bear full responsibility for the provision of their services. KARAVELA DIM. ANGELIKI THEOFANO should not under any circumstances be considered to endorse or accept the content or services of web sites and pages that refer via “links”, hyperlinks or advertising banners to www.kiteclub.gr or that it is connected to them in any other way.

ELECTRONIC COMMERCE (E-COMMERCE)

www.kiteclub.gr provides its visitors/users with the possibility of purchasing products through e-commerce applications in accordance with the specific terms and conditions set out therein and ensuring the protection of the personal data submitted for the use of these services.

Access to the pages/services of www.kiteclub.gr does not entail any additional cost beyond the applicable pricing regime for general access to the Internet as established by the competent providers (ISP’s) and is paid to them only.

PURCHASE PROCEDURE – PURCHASE ARCHIVE

To purchase products through the e-commerce applications of www.kiteclub.gr, it is required to create a customer – member account, in accordance with the above (“MEMBER ACCOUNT”) provisions. It is also required to confirm receipt of the customer – member’s order, which is carried out by sending a confirmation e-mail by KARAVELA DIM. ANGELIKI THEOFANO to the e-mail address provided to KARAVELA DIM. ANGELIKI THEOFANO upon registration as a customer – member and creation of his account. The language of communication with the customer is exclusively Greek. The customer’s orders and instructions will be archived by the company and will be kept in its archives for as long as required by the current legislation on bookkeeping and data by professionals (K.V.S. – P.D. 186/1992)

SUPPLIER DETAILS – RIGHT OF WITHDRAWAL

In accordance with the current legislation, the user has the right to withdraw from the purchase of products through www.kiteclub.gr by means of a statement addressed to the company “KARAVELA DIM. ANGELIKI THEOFANO” located in Koukaki, Veikou Street, no. 22, within 14 days of receipt of the products.

PRICE & TRANSPORTATION COSTS – VAT.

Transportation costs amount to 5 Euros for orders within Greece, and are borne exclusively by the customer/member. Transportation costs may change due to special circumstances (overweight, bulky package, etc.) and are finalized with the approval of the customer/user. Product prices include the applicable VAT. applicable to them.

ORDER DELAY

The order may be delayed for the following reasons:
1. The product has been delayed in being sent by our supplier. In this case, www.kiteclub.gr will contact the customer to ask if he wants the order to be delivered without this product or to be offered an alternative. This item will be sent to the customer after it is received at our warehouses.
2. The product has already been discontinued and is not available. In this case, www.kiteclub.gr will contact the customer to provide him with an alternative solution.
3. In periods of extreme weather or strikes as well as in the event of force majeure, which may affect the transport and delivery of the customer’s order. In this case, www.kiteclub.gr will contact the customer as soon as possible, so that the latter can declare whether he wishes to complete the order under these conditions.
4. In the event that it is impossible to communicate with the customer by phone and/or email (if, for example, a problem arises with the order, either in relation to the product or in relation to its payment) because, for example, the customer’s information that he/she registered is not correctly updated.

RIGHT TO UNILATERALLY MODIFY

KARAVELA DIM. ANGELIKI THEOFANO reserves the right to unilaterally modify, at any time and without notice, the content and information included on the website www.kiteclub.gr and relating to the products available through it.

APPLICABLE LAW AND JURISDICTION

These terms of use and the use of the website www.kiteclub.gr are governed by Greek Law, the applicable legislative provisions of the European Union and the relevant International Treaties. In the event that any of these terms is deemed invalid or voidable, such invalidity or voidability shall not affect the validity of the remaining terms. The Courts of Athens shall have jurisdiction to resolve any dispute arising from the use of the website www.kiteclub.gr or relating to the interpretation or application of these terms of use or arising therefrom.